Important Hurricane Harvey Information

Individuals affected by the recent severe storms can apply for benefits online through Unemployment Benefit Services or by calling a TWC Tele-Center Monday through Friday between 8 a.m. and 5 p.m. at 800-939-6631. Individuals should specify that their applications are related to the damage caused by Hurricane Harvey.

* The work search requirement is waived for disaster-related regular unemployment claims and employer tax accounts are protected from any charge for such claims.

Disaster Unemployment Assistance

TWC is accepting applications for Disaster Unemployment Assistance (DUA) - workers who lost their jobs and self-employed individuals who have been unable to work due to damage sustained from Hurricane Harvey may be eligible for relief.

Applications for DUA must be submitted by October 31, 2017. TWC’s website contains more information about Disaster Unemployment Assistance.

Individuals can apply for disaster unemployment benefits online through Unemployment Benefit Services or by calling a TWC Tele-Center Monday through Friday between 8 a.m. and 5 p.m. at 800-939-6631.

You Will Need:

  • Last employer's business name and address
  • First and last dates (month, day and year) you worked for your last employer
  • Number of hours worked and pay rate if you worked this week (including Sunday)
  • Information related to your normal wage
  • Alien Registration Number (if not a U.S. citizen or national)

Frequently Asked Questions From Employers: http://www.twc.state.tx.us/news/efte/hurricane-faqs.html. These and other employment law-related questions may be directed to the toll-free hotline for employers at 1-800-832-9394, Monday-Friday, 8:00am-5:00pm.

Additional Texas disaster recovery resources for employer & job seeker employment.

FEMA Disaster Recovery Centers

The Federal Emergency Management Agency (FEMA) has opened the following Disaster Recovery Centers (DRC) in Southeast Texas:

Gateway Shopping Center
3871 Stagg Drive Unit 166 (formerly Goodwill location)
Beaumont, TX 77701
Open Monday through Sunday, 7:00 a.m. until 7:00 p.m.

Pinewood Volunteer Fire Department
333 Commercial Drive
Sour Lake, TX 77659
Open Monday through Sunday, 7:00 a.m. until 7:00 p.m.

Christus St. Mary Hospital
3535 Gates Blvd
Port Arthur, TX 77642
Open Monday through Sunday, 7:00 a.m. until 7:00 p.m.

First Baptist Church
25304 Hwy 124
Hamshire, TX 77622
Hours: Monday-Saturday 9 a.m.-6 p.m., Sunday noon until 5 p.m.

FEMA has also publishes the following Hurricane Harvey Resource and Info Pages:

Texas Harvey disaster page: https://www.fema.gov/disaster/4332

Hurricane Harvey Rumor Control: https://www.fema.gov/hurricane-harvey-rumor-control

Hurricane Harvey disaster page: https://www.fema.gov/hurricane-harvey

Harvey careers page: https://careers.fema.gov/hurricane-harvey