Employer Satisfaction Survey Office Location: Please Select... Beaumont Port Arthur Orange Hardin County Call Center 1. How did you learn about Workforce Solutions Centers of Southeast Texas (please check all that apply)? SETWORKS website Presentation at job site or job fair Workforce Center material (brochures, flyers, e-mail, etc.) State level presentation/convention Local news media (i.e. radio, newspaper, etc.) Another employer (word of mouth) Tour of a Workforce Center Other: 2. What service(s) did you receive from Workforce Solutions Centers of Southeast Texas? (please check all that apply) Listed a job opening with staff SETWORKS or TWC website information Staff assisted with “WorkinTexas.com” listing Information concerning Labor Market issues Use of Center (for hiring event and/or interview rooms) Rapid Response Services Employee Testing On-the-job Training (OJT) Job Fair Other: 3. Based on your most recent experience, how satisfied were you with each of the following? (Please rate as follows) N/A 1-Dissatisfied 2-Somewhat Satisfied 3-Very Satisfied Staff understanding of your needs/requirements N/A 1-Dissatisfied 2-Somewhat Satisfied 3-Very Satisfied Staff responsiveness to your needs/questions N/A 1-Dissatisfied 2-Somewhat Satisfied 3-Very Satisfied Quality of referrals received N/A 1-Dissatisfied 2-Somewhat Satisfied 3-Very Satisfied Use of WorkinTexas.com (on-line job matching system) N/A 1-Dissatisfied 2-Somewhat Satisfied 3-Very Satisfied Promptness of Referrals N/A 1-Dissatisfied 2-Somewhat Satisfied 3-Very Satisfied SETWORKS or TWC website information 4. Overall, how satisfied were you with the most recent services you received? Very Satisfied Somewhat Satisfied Dissatisfied 5. How likely will you be to utilize services through Workforcs Solutions Centers - Southeast Texas again? Very Likely Likely Unlikely 6. How likely will you be to refer other employers to Workforce Solutions Centers - Southeast Texas? Very Likely Likely Unlikely Please list any other services that you would like to see Workforce Solutions Centers - Southeast Texas provide: If you would like a Workforce Solutions representative to contact you, please provide your contact information: Please leave this field empty